STM Publishing Jobs

Swets is the global market leader in managing professional information. We develop and deliver innovating services which enable the use of knowledge to the full extent. Clients and publishers in today's complex information marketplace are spread over 160 countries and we service them from more than twenty offices around the world. As an employer, we provide an agile and flexible environment which enables our people to maximize their potential, thereby exceeding business and customer expectations.

We are looking for a Product Manager within the Business Development Department based in the Netherlands.

The department
The basic goal of the Business Development Department is to create a solid foundation under the commercial future of the company. We have an existing product portfolio that the Swets sales force is selling and which needs proper support and management. Product management, product development and support are therefore key responsibilities of the department.
With all the changes in our industry, we increasingly are directing our attention to new services and partnerships that will put us in a stronger position to serve our customers’ needs. Business Development is heavily involved in strategic discussions about the future of our company. We actively engage in market research to understand customer needs, translate these to propositions and develop new services internally, buy them through acquisitions or develop in partnerships with other companies.
The Business Development Department consists of both experienced and young people from a mix of countries and backgrounds located in 3 different countries.

The position
Our product portfolio is known under the brand name ‘SwetsWise’. As Product Manager with Swets you will be responsible for several of our solutions for libraries or publishers. You will cover both operational product management as development for your products or new solutions in cooperation with the business development team. You will drive the growth of your products around the world based on market knowledge and building solutions that fit seamlessly into our customers’ workflow.
In this position of Product Manager your focus will be on our core order and subscription management platform. Our strategic goal is to transform SwetsWise into an innovative, easy-to-use online platform for content management and innovative services that provide high value to our customers. Keywords are user experience, community, innovation, visual design, simple integration and high quality data and data visualization.

Responsibilities include:
• Accurate and relevant information gathering about market needs and developments within the market.
• Well-executed and coordinated development of the product and service portfolio in line with the strategic plans.
• Provide sales support to the regions with regards to the services being managed.
• Participate in the International Customer Advisory Board, a group of important customers that are the sounding board for Swets’ strategy.
• Manage and coordinate the execution of specific product development plans.
• Identify and assess new opportunities in the market.
• Ensure that Swets gains and maintains a market leadership position via differentiated services.
• Work closely with the IT department to implement and realize services for our customers.

Your profile
• Master degree in Business Administration, Business & IT or related disciplines.
• At least 3 years of product management/ product owner experience, preferably in a business-to-business environment.
• Experience in gathering, understanding and translating user requirements internally and externally.
• Understanding how to develop functional requirements for easy-to-use web interfaces for high-density information systems and data visualization in a business-to-business environment.
• Strong project and people management skills. Must be able to function as a project leader as well as an individual contributor with a focus on achieving the commercial goals of the company.
• Experience with agile/ SCRUM methodology for software development.
• Conceptual understanding of the possibilities of (new) technologies such as Cloud Computing, HTML5, JavaScript, and CSS. Experience with SalesForce as CRM and development platform is an advantage.
• As you will be working closely with our interaction designer, a basic understanding of personas, user journeys, interaction and visual design is an advantage.
• Excellent communication and organizational skills across all hierarchical levels within the organization.

Interested?
For more information about this position please contact Michiel Tibboel, Development Coordinator on the following phone on +31 (0) 252 435 327.
To apply for the vacancy of Product Manager, please send your letter of application plus CV for the attention of Mara Jacott in the Human Resources department, email recruitment@nl.swets.com.