Buffalo State, the State University of New York (SUNY) Relies on ProQuest Technologies for Discovery

Buffalo State, the largest campus in the State University of New York (SUNY) system will continue to use the Summon discovery service and 360 Link from Serials Solutions, a ProQuest business, to honor the library’s dedication to proactive and innovative support for research and creativity of Buffalo State students and faculty. Continuing to use the Summon discovery service was a unanimous decision among the library staff, allowing them to connect their users to credible and reliable content from across the breadth of their library’s collections.

“Summon is a great place to start for all researchers. We recommend to both our faculty and our students to use the discovery service as a search engine, not a library database. Early on we realized that this is not just a database, it’s another level of service,” comments Al Riess, Reference and Electronic Database Librarian at Buffalo State.

Built around a single, unified index that returns a single set of results—the Summon service is designed to meet the needs and expectations for what a modern search should be. The Summon service provides a complete and compelling discovery experience for the users at Buffalo State enabling their users to effectively search and navigate across the library’s resources.

Riess continues, “Using Summon makes every researcher’s job easier. It is simple to use and the search engine is so intuitive that not only is the journal article that you’re looking for returned in the first ten results, it is on your screen after only typing in a partial title, without even having to scroll.”

A satisfied customer from the start in 2011, Buffalo State was looking to enhance their offerings to their patrons. Adding Syndetic Solutions™ to the Summon service and 360 Link will provide a complete and compelling experience to discover, evaluate and access their library’s rich resources. Buffalo State noticed immediate success with the Summon service and the number of searches at their library continues to increase every semester. Riess adds, “We don’t want to go anywhere else and we are looking forward to what’s next from ProQuest”.