PubHive, the award-winning AI-powered SaaS platform company for scientific literature and safety information management, is proud to announce its recognition as the Client Service Excellence Award – 2025 winner at the SME News IT Awards.
The accolade, presented by SME News as part of its prestigious annual IT Awards program, honours outstanding service delivery, customer satisfaction, and impact in the information technology sector. PubHive was recognized for its continued commitment to client-centric innovation, responsive support, and tailored onboarding that empower life sciences organizations to transform complex workflows into scalable, compliant, and efficient operations.
A Trusted Partner in Life Sciences
Purpose-built for highly regulated industries like pharmacovigilance, medical affairs, regulatory intelligence, and clinical operations, PubHive combines advanced AI with workflow automation to streamline how teams manage literature, safety data, and scientific insights.
“At PubHive, we don’t just deliver software – we become an extension of our clients’ teams,” said Raj Vaghela, President & CEO of PubHive. “Winning the Client Service Excellence Award is a testament to our dedicated client success teams and the relentless focus we place on quality, trust, and personalized support. We’re incredibly honored by this recognition.”
Global Reach, Personalized Support
From enterprise pharmaceutical firms to agile medical device startups, PubHive supports organizations across the globe with:
⮞ Personalized Gen-AI solutions tailored to each team’s workflow
⮞ 24/7 support from our experts
⮞ Scalable implementation for rapid onboarding
⮞ Compliance-first approach aligned with GVP, PRISMA, and FDA guidelines
